The Network

Synergies defining
our approach

Our Model

Strengths

Network

Synergies defining
our approach

OUR MODEL

We take advantage of the limitless opportunities offered by the interconnected world to establish successful partnerships with legal and insurance experts. An Italy-wide network of professionals enables us to offer highly specialized, personalized services, providing all clients with the support they need, in real-time. An advanced IT system magnifies our network’s efficiency and its opportunities for success, in results, cost reduction and process monitoring terms.

KEY FEATURES

Why choose Acclàims

The Acclàims network comprises the best active claim and recourse professionals. But it is our IT system which makes the difference, managing the entire process – categorizing information,

The Acclàims network comprises the best active claim and recourse professionals. But it is our IT system which makes the difference, managing the entire process – categorizing information, monitoring process development and hiring the professionals best suited to each specific task.

monitoring process development and hiring the professionals best suited to each specific task.

PROFICIENCY

A team of professionals with a high level of expertise in insurance matters, both nationally and internationally.

EXPERIENCE AND PROFESSIONALISM

As part of the MSA Mizar Group, Acclàims has a high level of expertise in the insurance field, with the support of a team of professionals which has been overseeing the outsourced claims management market for over 40 years.

FOCUS

Our processes guarantee speed and efficiency, with overall costs more competitive than the market average.

NETWORK

Italy-wide expert and consultant network.

FLEXIBILITY

The starting point for our solutions is an operational framework designed to achieve the highest levels of effectiveness and efficiency and customizing to individual client needs. This approach is made possible by the flexibility of our IT system, which guides the entire process.

NETWORK

An extensive support network you can rely on, right through all claim stages.

OUTSOURCED CLAIMS MANAGEMENT

MSA-MULTI SERASS

MSA-Multi Serass manages Business Process Outsourcing service provision in the insurance sector and develops IT systems based on SaaS logic.

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INDEPENDENT PROFESSIONAL MANAGEMENT SYSTEM

NETWORK 4 CLAIMS

N4C oversees the management of all types of assignments on the strength of a wide ranging network of independent experts(doctors, experts, investigators).

NETWORK OF AFFILIATED BODY SHOPS

RIPARTE

RipArte offers its services to the insurance market via an extensive network of certified body shops. Its standardized processes mean discounted rates and performance monitoring.

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REPAIR OF HAIL-DAMAGED CARS

DOCTOR HAIL

Doctor Hail, a company specialising in repairing cars damaged by hail, works via a network of 560 partner centres. It has a range of partner companies representing 80% of the Italian insurance market, with over 13,000 claims managed (2021 data).

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INSURANCE LITIGATION MANAGEMENT

LEGALADE

Legalade – a legal partnership studio – oversees insurance litigation. The formula at the basis of the firm's activity - focusing on the centralization of report writing by professionals specialized in insurance law - enables disputes to be managed transparently and effectively, with results well above market standards

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INNOVATION HUB

MIZAR TECH

Mizar Tech is the technological centre of the Group, allowing it to formulate an increasingly wide range of services with a high innovation level. In parallel with generating relevant synergies between the businesses of the MSA Mizar Group, the company operates as a recognised player in the non-captive market (financial and consumer goods).